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blacklynx

Industries · Automotive

Digital automotive workflows: from configurator to workshop.

Selling and servicing a vehicle means many touchpoints: inquiry, test drive, quote, order, invoice, workshop. We digitize that chain and connect it to your DMS or ERP.

Website and store CRM Leads, contacts Email Confirmations Payment Payment status ERP Orders, stock Shipping Tracking number
to your systems back to the website
Website or store in the middle, connected to CRM, ERP, payment, shipping and email. Data flows both ways: inquiries and orders go into your systems, while stock, payment status and tracking numbers come back to the website.

From first contact to repeat business

Where automotive companies lose time today

Inquiries are rarely lost on price. They are lost in forms that sit in an inbox and quotes that take days. Every step can be digitized.

  1. First contact

    Showing vehicles

    Customers find models and stock on your website, in portals and on social media. You maintain stock, photos and prices in one place.

    Stock online

  2. Inquiry

    Configure and inquire

    A configurator captures the complete inquiry: model, trim, accessories. Customers book test drives themselves, and the inquiry reaches the right person right away.

    Inquiry complete

  3. Quote

    Quotes without retyping

    The quote is built from the configuration, with your prices. Your team checks and approves.

    Quote approved

  4. Order

    Order and handover

    The order lands in your DMS or ERP without retyping. A handover date is suggested automatically.

    Order in the system

  5. Invoice

    Invoice and payment

    The invoice is created from the order. Incoming payments are matched, open items get reminders.

    Invoice created

  6. Service

    Workshop and service

    Customers book workshop appointments online, with vehicle and request. Reminders for inspections go out at the right time.

    Appointment confirmed

  7. Repeat business

    The next vehicle

    Before a lease or financing ends, your sales team gets in touch with a matching offer. The chain starts again.

    Follow-up offer ready

How we help

Where automation, AI and web systems help

Your team keeps working in the tools it knows. What gets retyped, forwarded and chased in between runs on its own.

Systems we work with

We connect configurators for vehicles, campers and motorhomes to your dealer software and your CRM. At a car dealership, every inquiry goes straight to sales. Ads on Google and Meta lead straight to an inquiry.

Websites

  • Astro Our pick
  • TYPO3
  • WordPress
  • Webflow

CRM

  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive

Advertising

  • Google Ads
  • Meta Ads
  • Meta Business Suite

Collaboration

  • Microsoft 365
  • Microsoft Teams
  • SharePoint

Questions from the automotive industry

Can this connect to our DMS or ERP?

Yes, that is the core. Inquiry, quote and order land in your system without retyping. We clarify which interface fits in the first call.

Can you put our vehicle stock on the website automatically?

Usually yes. We connect your software or portal interfaces. You then maintain vehicles, photos and prices in one place only.

Can we see which channel brings the inquiries?

Yes. Every inquiry gets an ID, and analytics match it to its source. It runs cookieless or with a consent banner, as you need.

Do you work for single sites as well as groups?

Yes. We work for companies from a team of three to a group with several sites.

Which systems do you work with?

We connect configurators for vehicles, campers and motorhomes to your dealer software and your CRM. At a car dealership, every inquiry goes straight to sales. Ads on Google and Meta lead straight to an inquiry. We do not replace your systems, we connect them.

How long does your customer wait for a quote today?

In a 30 minute call we walk through your chain from inquiry to workshop. Then you know what can run on its own.

  • Design to operations, one team
  • Fits your systems
  • Talk directly to the builders