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Industries · Logistics

Digital logistics workflows: from inquiry to delivery.

In logistics, inquiries come by email, phone and portal, orders need fast answers and every shipment creates documents. We digitize that chain and connect it to your transport or warehouse software.

Book a call See the chain
Intake Receipts, inquiries
clear unclear Rule, no AI fast and lean AI reads only where needed Approval by your team
In the system
Data protection from the start under the GDPR
Cases run through a switch. Clear receipts take the rule track without AI: fast and resource-friendly. Only an unclear case goes through AI, which reads and prepares it. Your team approves, then everything lands in the system. Data protection under the GDPR is part of the design from the start.

From first contact to repeat business

Where logistics companies lose time today

Between customer, dispatch, drivers and accounting, an order often changes medium: email, phone, paper and software. Every one of those steps can be digitized.

  1. First contact

    Being found

    Shippers and clients search online, on LinkedIn or through referrals. Your website shows services, locations and contact so that it leads to a concrete inquiry.

    Inquiry with source

  2. Inquiry

    Transport inquiries

    Inquiries arrive through a form or by email, with pickup, destination, weight and date. Missing details are requested automatically.

    Inquiry complete

  3. Quote

    Quotes without waiting

    The draft quote is built from the inquiry, with your prices and surcharges. Your team checks and approves.

    Draft for approval

  4. Order

    Order and dispatch

    A yes becomes an order in your software without retyping. Dispatch sees every detail in one place.

    Order created

  5. Invoice

    Documents and invoice

    Delivery notes and proofs of delivery are read and matched to the order. The invoice is created from them, open items stay on track.

    Invoice created

  6. Service

    Shipment status and questions

    Customers see their shipment status in a portal or get it by email automatically. Questions reach the right team with a draft reply.

    Status sent

  7. Repeat business

    The next order

    Customers request recurring transports again in one click. Your system reminds them of the next order at the right time.

    Follow-up order requested

How we help

Where automation, AI and web systems help

What follows fixed rules, such as status updates and documents, we automate without AI. We use AI where emails and documents have to be understood.

Systems we work with

Transport inquiries, orders and documents flow into your ERP or your transport software. Status updates and approvals run through Microsoft 365.

ERP and inventory

  • JTL-Wawi
  • Xentral
  • weclapp
  • SAP Business One
  • Microsoft Dynamics 365 Business Central
  • Odoo

CRM

  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive

Collaboration

  • Microsoft 365
  • Microsoft Teams
  • SharePoint

Websites

  • Astro Our pick
  • TYPO3
  • WordPress
  • Webflow

Questions from logistics companies

Do we have to replace our transport or warehouse software?

No. We connect what you use today. We check which interface your software offers in the first call. Nobody has to relearn.

Can customers see their shipment status themselves?

Yes, through a customer portal or automatic messages. The data comes from your software, nobody has to pass it on by hand.

Do you help with finding drivers?

Yes. Job postings appear on your website and go to the job boards automatically. Applications reach the right team in one place.

Do you work for companies with several sites?

Yes. Several sites or companies can share one base and still have their own pages. We work for companies from a team of three to a group.

Which systems do you work with?

Transport inquiries, orders and documents flow into your ERP or your transport software. Status updates and approvals run through Microsoft 365. We do not replace your systems, we connect them.

Your industry isn’t listed?

We work for every kind of company, from a team of three to a group. The chain from first contact to repeat business looks similar everywhere. Just book a call.

Book a call

Related services

Other industries

How many transport inquiries does your team retype today?

In a 30 minute call we walk through your chain from inquiry to delivery. Then you know where to start.

Book a call +49 40 30711749
  • Design to operations, one team
  • Fits your systems
  • Talk directly to the builders