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Industries · Services, agencies and events

Digital workflows for service companies: from inquiry to the next project.

Law firm, consultancy, agency, event organizer, club or association: between inquiry, quote, project and invoice there is a lot of manual work. We digitize that chain and connect it to the tools you use today.

  1. New Inquiry from form, email or phone
  2. Contacted Data enriched, call-back as a task
  3. Quote Quote sent, follow-up scheduled
  4. Order Confirmed, on to the ERP
What happens in a CRM: a contact comes in from a form, email or phone and is created automatically. Data is enriched and the call-back becomes a task. The quote is sent and a follow-up is scheduled. Once confirmed, the order moves on to the ERP. Nothing gets lost along the way.

From first contact to repeat business

Where service companies lose time today

Inquiries come by email and phone, quotes are built from old documents, invoices from timesheets. Every one of those steps can be digitized.

  1. First contact

    Being found

    Clients and members find you on Google, LinkedIn, through referrals or at your events. Website and social media show what you stand for and lead to a clear inquiry.

    Inquiry with source

  2. Inquiry

    Inquiries and meetings

    Inquiries arrive complete, get sorted and reach the right person. Clients book a first meeting online.

    Meeting booked

  3. Quote

    Quotes from templates

    The draft quote is built from the inquiry and your templates. You check, add and approve.

    Draft for approval

  4. Order

    Project, mandate or registration

    A yes becomes a project, a mandate or a registration without retyping. Documents and tasks live in one place.

    Project created

  5. Invoice

    Invoices without extra work

    Invoices are created from the order, the hours or the registration. Incoming payments are matched, reminders are ready as drafts.

    Invoice created

  6. Service

    Portal and questions

    Clients or attendees find documents and dates in a protected portal. Questions reach the right team with a draft reply.

    Reply drafted

  7. Repeat business

    The next project

    After the project or event, your system gets in touch at the right time: with a follow-up offer, an invitation or a membership renewal.

    Invitation sent

How we help

Where automation, AI and web systems help

Your expertise is what clients pay for. Everything around it, from retyping to invoicing, runs on its own. We only use AI where it saves work.

Systems we work with

Inquiries land in HubSpot, Pipedrive or Microsoft Dynamics 365, invoices go to DATEV or lexoffice. For conferences and conventions we build event platforms with registration, agenda and attendee area. Your team keeps working in Microsoft 365.

CRM

  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive

Accounting

  • DATEV
  • lexoffice

Collaboration

  • Microsoft 365
  • Microsoft Teams
  • SharePoint

Websites

  • Astro Our pick
  • TYPO3
  • WordPress
  • Webflow

Questions from service companies, agencies and event organizers

Which service companies do you work for?

Law firms, consultancies, agencies, event agencies and organizers, clubs and associations. The chain from inquiry to the next project looks similar everywhere. Start-ups have a page of their own.

Do we have to switch software?

No. We connect what you use today, such as your CRM, your accounting or Microsoft 365. We check which interface fits in the first call.

How do you handle confidential data?

We plan data protection from the start. Everyone sees only what their task needs. Data processing agreements are included, and your data never trains third-party AI models.

Is this worth it for small teams?

Yes. We work for companies from a team of three to a group. Small teams in particular gain a lot of time when inquiries and invoices run on their own. You see first results four weeks after kickoff.

Which systems do you work with?

Inquiries land in HubSpot, Pipedrive or Microsoft Dynamics 365, invoices go to DATEV or lexoffice. For conferences and conventions we build event platforms with registration, agenda and attendee area. Your team keeps working in Microsoft 365. We do not replace your systems, we connect them.

How much of your team’s time goes into everything except the actual work?

In a 30 minute call we walk through your chain from inquiry to the next project. Then you know where to start.

  • Design to operations, one team
  • Fits your systems
  • Talk directly to the builders