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blacklynx

Industries · Real estate

Digital real estate workflows: from inquiry to statement.

Whether you rent, sell or manage: between prospect, customer and your team there are many inquiries, documents and invoices. We digitize that chain and connect it to the software you use today.

  1. New Inquiry from form, email or phone
  2. Contacted Data enriched, call-back as a task
  3. Quote Quote sent, follow-up scheduled
  4. Order Confirmed, on to the ERP
What happens in a CRM: a contact comes in from a form, email or phone and is created automatically. Data is enriched and the call-back becomes a task. The quote is sent and a follow-up is scheduled. Once confirmed, the order moves on to the ERP. Nothing gets lost along the way.

From first contact to repeat business

Where real estate companies lose time today

Inquiries come through portals, website and phone, documents by email, invoices on paper. Every one of those steps can be digitized.

  1. First contact

    Making properties visible

    Prospects find your properties on portals, your website or social media. You maintain each property in one place, and every inquiry knows its source.

    Property online

  2. Inquiry

    Property inquiries

    Inquiries are answered right away, with the listing and a suggested viewing. Your team only sees what needs a decision.

    Listing sent

  3. Quote

    Viewing and documents

    Prospects book viewings themselves. Documents arrive digitally and are checked for completeness.

    Documents complete

  4. Order

    Contract and handover

    Data flows into contract and software without retyping. Dates and documents for the handover follow on their own.

    Contract prepared

  5. Invoice

    Invoices and statements

    Invoices from contractors and utilities are read, matched to the property and prepared for the statement. Nothing is booked before approval.

    Invoice matched

  6. Service

    Tenant and owner requests

    Reports, questions and damage come in through a form or portal, with photos. They reach the person in charge. Documents are stored safely in one place.

    Sent to the right person

  7. Repeat business

    Referrals and the next property

    Happy customers refer you or look for their next property. Your system gets in touch when a matching property becomes available.

    Matching property sent

How we help

Where automation, AI and web systems help

Less typing, faster replies, everything in one place. We only use AI where it saves work, for example when reading invoices and emails.

Systems we work with

Receipts go to DATEV or lexoffice ready to book, inquiries to your CRM, documents to Microsoft 365. Your property management software stays.

Accounting

  • DATEV
  • lexoffice

Collaboration

  • Microsoft 365
  • Microsoft Teams
  • SharePoint

CRM

  • HubSpot
  • Microsoft Dynamics 365
  • Pipedrive

Websites

  • Astro Our pick
  • TYPO3
  • WordPress
  • Webflow

Questions from real estate companies

Do we have to switch software?

No. We connect what you use today. We check which interface your software offers in the first call.

Who sees which documents?

You decide. Each group sees only its folders, whether tenants, owners, buyers or your team. Access can be revoked at any time.

Are invoices booked without a check?

No. The assistant reads the invoice and matches it to the property. Your team checks and approves, and every step can be traced.

What about data protection?

We set up rights so that everyone sees only what they need. Data processing agreements are included, and your data never trains third-party AI models.

Which systems do you work with?

Receipts go to DATEV or lexoffice ready to book, inquiries to your CRM, documents to Microsoft 365. Your property management software stays. We do not replace your systems, we connect them.

How many inquiries and invoices does your team retype today?

In a 30 minute call we walk through your chain from inquiry to statement. Then you know where to start.

  • Design to operations, one team
  • Fits your systems
  • Talk directly to the builders